Sewage pumps by Alton Pumps

Sewage Pump Sales, Repair, Installation & Servicing

Sewage pump sales, repair, installation, servicing, replacement and fault diagnosis from Alton Pumps, including pump stations, grinder pumps, wastewater pumps, control panels, high level alarms and major pump brands.

Expert engineersUrgent fault supportAll major brands

Specialist support

  • Sewage pump sales and replacement
  • Sewage pump repair and fault finding
  • Pump station servicing and maintenance
  • Sewage pump installation and commissioning
  • Grinder pumps and wastewater pumps
  • Control panels, floats and high level alarms
  • Support for leading pump manufacturers

Fault finding and self-help

Common symptoms, safe checks and likely causes

Common sewage pump symptoms can point towards different causes. These quick checks help you describe the problem clearly before requesting support.

High level alarm sounding

What you may notice

  • Alarm beacon or buzzer active
  • Wet well level may be high
  • Pump may not be starting

Safe checks before calling

  • Reduce water use if possible
  • Photograph the control panel lights
  • Do not enter the chamber

Possible causes

  • Pump failure
  • Float switch fault
  • Blocked pump
  • Control panel issue

Pump tripping electrics

What you may notice

  • Breaker, RCD or overload trips
  • Pump starts then cuts out
  • Repeated electrical fault

Safe checks before calling

  • Do not keep resetting the breaker
  • Keep away from wet electrical equipment
  • Send photos of the panel and fault indication

Possible causes

  • Water ingress
  • Seized pump
  • Blocked impeller
  • Cable or motor fault

Pump runs but water level stays high

What you may notice

  • Pump noise is present
  • Chamber does not empty
  • Alarm returns after reset

Safe checks before calling

  • Listen from outside only
  • Check for obvious closed valves if safe and visible
  • Send photos of pipework and chamber

Possible causes

  • Blocked non-return valve
  • Air lock
  • Damaged impeller
  • Rising main restriction

What to send with an enquiry

Site postcode and access detailsPump make and model if visible on the pump or panelPhotos of the chamber from outside, control panel, alarm beacon and serial plateWhat the pump is doing now: running, silent, tripping, alarming, backing up or overflowingWhether the system serves a house, commercial building, pump station, basement, treatment plant or foul water application
Send pump details

Regional sewage pump support

Sewage pump engineers across Hampshire, Surrey and West Sussex

Alton Pumps supports sewage pump sales, sewage pump repair, sewage pump servicing, sewage pump installation and pump station faults across the South. These area pages help customers find local support for pump alarms, failed pumps, control panel faults, grinder pumps and wastewater pump systems.

Send your site postcode

For local enquiries, send the site postcode, pump make, model, alarm status and photos of the pump station, control panel or chamber where available.

Request pump support

Expert Pump Engineers

Specialist sewage pump knowledge and experience.

Emergency Pump Support

Support for urgent sewage pump faults and alarms.

All Major Brands

We support leading manufacturers.

Quality Workmanship

Safe systems and reliable solutions.

Brand-related specialist site

Delivered by Alton Pumps

Sewage Pumps by Alton Pumps is a specialist service site for sewage pump enquiries. It is delivered by Alton Pumps, with support for sales, repair, servicing, installation, pump stations, control panels, alarms and replacement pumps.

Need help with a sewage pump?

Send the pump make, model, site postcode, photos and fault details where possible.

Send pump details

Frequently asked questions

What should I check first if a sewage pump alarm is sounding?

Check the control panel lights, note whether the pump is running, reduce water use if possible and call for support. Do not enter a chamber or repeatedly reset electrical trips.

Why does a sewage pump trip the electrics?

Common causes include water ingress, a seized pump, a blocked impeller, motor failure, cable damage or control panel faults. It should be checked by a competent engineer.

Can you help identify a replacement pump?

Yes. Send the pump make, model, serial plate, outlet size, power supply, chamber photos and details of the fault. We can then advise on like-for-like or suitable alternatives.

Which sewage pump brands do you support?

We support major sewage and wastewater pump brands including Grundfos, Flygt, Wilo, Lowara, KSB, Homa, ABS/Sulzer, Pedrollo, DAB and Zoeller.

Need sewage pump support?Sales, repair, installation and servicing delivered by Alton Pumps.
0800 820 3046 Request pump support