Sewage pumps by Alton Pumps

Sewage Pumping Stations

Repair, servicing, installation and refurbishment support for sewage pumping stations, pumps, guide rails, valves, controls, alarms and rising mains.

Expert engineersUrgent fault supportAll major brands

Call 0800 820 3046 Request pump support

Sewage pumping station support

A sewage pumping station relies on pumps, floats, valves, guide rails, discharge pipework, control panels, alarms and the rising main all working together correctly.

Repairs, servicing and refurbishment

We support pump station fault finding, pump replacement, planned servicing, high level alarm checks, valve observations, guide rail issues, control panel problems and refurbishment projects.

Single and twin pump stations

Support is available for domestic, commercial and light industrial sewage pumping stations, including package pump stations, twin pump chambers and wastewater pump systems.

Fault finding and self-help

Common symptoms, safe checks and likely causes

A pump station fault can come from the pump, floats, valves, controls, alarms, power supply or rising main. Diagnosis needs to consider the whole station, not only the pump.

High level alarm at a pump station

What you may notice

Beacon or sounder active
Wet well level is high
Both pumps may not be operating

Safe checks before calling

Do not enter the chamber
Check panel lights and record any fault indicators
Confirm whether one or both pumps are available if shown on the panel

Possible causes

Failed duty pump
Float switch fault
Blocked pump or valve
Control panel fault
Rising main blockage

Pump station backing up or overflowing

What you may notice

Wastewater backing up to drains
Chamber level rising quickly
Alarm repeatedly returns after reset

Safe checks before calling

Reduce water use where possible until attended
Keep people away from contaminated water
Send photos of the chamber, cover and panel from outside

Possible causes

Pump failure
Discharge blockage
Non-return valve fault
Power supply issue
Inlet overload or infiltration

What to send with an enquiry

Site postcode and access detailsPump make and model if visible on the pump or panelPhotos of the chamber from outside, control panel, alarm beacon and serial plateWhat the pump is doing now: running, silent, tripping, alarming, backing up or overflowingWhether the system serves a house, commercial building, pump station, basement, treatment plant or foul water application

Send pump details

Related sewage pump services

Sewage Pump Sales Sewage Pump Repair Installation Servicing Pump Stations Brands

Frequently asked questions

Can you help with this service urgently?

For urgent sewage pump failures, call 0800 820 3046 or send a support request with site details.