Sewage pumps by Alton Pumps

Pump Station Alarms

Support for pump station alarms, high level alarms, float switches, alarm panels, beacons, sounders and sewage pump control issues.

Expert engineersUrgent fault supportAll major brands

Call 0800 820 3046 Request pump support

Pump station alarms

A high level alarm is an early warning that a pump station or sewage pump system may not be operating correctly. The cause may be pump failure, float fault, blockage, control issue or rising main problem.

Float switches, panels and warning devices

We can help review float switch operation, alarm panels, beacons, sounders, control wiring and pump start/stop behaviour where alarm systems are unreliable or not responding.

Alarm faults and pump performance

Alarm support is often linked to wider sewage pump fault finding. We can check whether the alarm is the issue, or whether it is correctly warning of a pump, valve, chamber or control problem.

Fault finding and self-help

Common symptoms, safe checks and likely causes

An alarm is a warning sign, not the fault itself. It normally means the level, pump status or control panel condition needs to be checked.

High level alarm sounding

What you may notice

Red beacon, buzzer or panel alarm
Wastewater level may be high
Pump may not be starting

Safe checks before calling

Silence the alarm only if you know the panel and it is safe
Take a photo of the panel indicators before resetting anything
Reduce water use until the cause is known

Possible causes

Pump failure
Float switch fault
Control panel issue
Blocked pump
Power fault

Alarm keeps returning

What you may notice

Alarm resets then comes back
Pump runs but alarm remains active
Alarm activates after heavy use

Safe checks before calling

Record the time between resets
Avoid repeated resets without attendance
Check whether the alarm relates to one pump or both if shown

Possible causes

Float stuck or fouled
Pump not emptying fast enough
Valve or rising main issue
Incorrect alarm float level

What to send with an enquiry

Site postcode and access detailsPump make and model if visible on the pump or panelPhotos of the chamber from outside, control panel, alarm beacon and serial plateWhat the pump is doing now: running, silent, tripping, alarming, backing up or overflowingWhether the system serves a house, commercial building, pump station, basement, treatment plant or foul water application

Send pump details

Related sewage pump services

Sewage Pump Sales Sewage Pump Repair Installation Servicing Pump Stations Brands

Frequently asked questions

Can you help with this service urgently?

For urgent sewage pump failures, call 0800 820 3046 or send a support request with site details.