Sewage pumps by Alton Pumps

Control Panels

Control panel support for sewage pumps, pump stations, float controls, high level alarms, overloads, contactors, starters and replacement panels.

Expert engineersUrgent fault supportAll major brands

Sewage pump control panels

Control panels manage pump operation, protection, float inputs and alarms. A control panel fault can stop a sewage pump from starting, cause nuisance tripping or prevent alarms from working correctly.

Fault finding and component checks

Support can include checking starters, overloads, contactors, relays, fuses, float inputs, phase supply, alarm circuits and panel condition before recommending repair or replacement.

Replacement control panels

Where a panel is damaged, obsolete or unsuitable, we can advise on a replacement control panel matched to the sewage pump system, number of pumps, supply, floats and alarm requirements.

Fault finding and self-help

Common symptoms, safe checks and likely causes

Control panel problems can stop a sewage pump from running even when the pump itself is serviceable. Electrical diagnosis should only be carried out by competent personnel.

Control panel showing fault

What you may notice

  • Fault light active
  • Overload trip indicated
  • Pump auto/manual switch not behaving normally

Safe checks before calling

  • Do not open live electrical equipment unless qualified
  • Photograph the panel front and any indicator lights
  • Note whether the panel is single pump or twin pump

Possible causes

  • Overload trip
  • Failed contactor or relay
  • Float input fault
  • Phase issue
  • Pump motor fault

Pump only works in manual or not in auto

What you may notice

  • Manual mode starts the pump but automatic mode does not
  • Float levels appear wrong
  • Alarm operates incorrectly

Safe checks before calling

  • Do not bypass controls
  • Record switch positions and indicator lights
  • Send a photo of the float arrangement if visible from outside

Possible causes

  • Float switch fault
  • Control relay issue
  • Incorrect auto setting
  • Cable or terminal fault

What to send with an enquiry

Site postcode and access detailsPump make and model if visible on the pump or panelPhotos of the chamber from outside, control panel, alarm beacon and serial plateWhat the pump is doing now: running, silent, tripping, alarming, backing up or overflowingWhether the system serves a house, commercial building, pump station, basement, treatment plant or foul water application
Send pump details

Frequently asked questions

Can you help with this service urgently?

For urgent sewage pump failures, call 0800 820 3046 or send a support request with site details.

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